Integration Dashboard | Sunquest
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Dashboard for Managing Connectivity and Transactions for Multiple EMR Interfaces Connected to Your Laboratory

Integration Dashboard yields at-a-glance status of physician EMR connectivity for streams of orders and results. Monitor and troubleshoot client EMR connectivity in a straightforward way, and track potentially missing results with a proactive approach to monitoring.

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Elevate Customer Service

Resolve transmission and connectivity errors more quickly with early detection and monitoring

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Increase Physician Satisfaction

Create a positive impression and reduce customer complaints

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Drive Efficiency

Drill down to individual transactions based on client site, connection type or EMR vendor

Integration Dashboard Yields at-a-glance Connectivity Status for Orders and Results Streams.

Monitor and Troubleshoot with Integration Dashboard

Integration Dashboard helps you proactively monitor the status of laboratory connections to multiple EMR interfaces.

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Integration Dashboard Product Brief

Use Integration Dashboard with these Sunquest solutions:

Elevate Customer Service With Greater Efficiency
  • Streamline interface connectivity and management
  • Easily add and manage new customers and create a positve early impression
  • Proactively address transmission errors
  • Reduce incoming customer complaints and phone inquiries
View And Manage Multiple Types Of EMR connections:
  • Point-to-point
  • Hub and spoke
  • Web services interfaces
Switch Between Viewpoints As Needed For Each Type Of Connection, Such As:
  • Last filename sent
  • Date and time the last message was uploaded or downloaded
  • Original file name
  • Date and time a result message was sent or received
  • Original file name and ACK (acknowledgement) response