Dashboard for Managing Connectivity and Transactions for Multiple EMR Interfaces Connected to Your Laboratory
Integration Dashboard yields at-a-glance status of physician EMR connectivity for streams of orders and results. Monitor and troubleshoot client EMR connectivity in a straightforward way, and track potentially missing results with a proactive approach to monitoring.
Elevate Customer Service
Resolve transmission and connectivity errors more quickly with early detection and monitoring
Increase Physician Satisfaction
Create a positive impression and reduce customer complaints
Drive Efficiency
Drill down to individual transactions based on client site, connection type or EMR vendor
Integration Dashboard Yields at-a-glance Connectivity Status for Orders and Results Streams.
Monitor and Troubleshoot with Integration Dashboard
Integration Dashboard helps you proactively monitor the status of laboratory connections to multiple EMR interfaces.
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Use Integration Dashboard with these Sunquest solutions:
Elevate Customer Service With Greater Efficiency
- Streamline interface connectivity and management
- Easily add and manage new customers and create a positve early impression
- Proactively address transmission errors
- Reduce incoming customer complaints and phone inquiries
View And Manage Multiple Types Of EMR connections:
- Point-to-point
- Hub and spoke
- Web services interfaces
Switch Between Viewpoints As Needed For Each Type Of Connection, Such As:
- Last filename sent
- Date and time the last message was uploaded or downloaded
- Original file name
- Date and time a result message was sent or received
- Original file name and ACK (acknowledgement) response